Welcome to JOJO Gift Shop
💖Every parcel is prepared with love and care 💖
Guaranteed reply within 24 hours
Regions We Ship To✈️
Hello everyone! Weve recently aded some new countries to our shipping list. Below is the fullist of countries we curenly ship to. To ensure every package arives safelyand smoothly, we work with reliable carriers. As a result, some destinations have important notes--please read them carefully!
If your country can easily receive international parcels but isn't on the list yet, please let me know. Thank you!
North America
- United States us
- Canada: We do not accept large orders and only accept orders with a size of up to 2 Lucky Spoons or 2 Lucky Drawers per package. The recipient's full name must be provided: abbreviations or only a first or last name are not allowed. In addition, for the same recipient, only one order per week is accepted. We apologize for any inconvenience caused by strict Canadian customs regulations—we simply want your package to reach you quickly and safely.
- Mexico mx
Europe
- France fr, United Kingdom gb, Germany de, Italy it, Spain es, Netherlands nl, Belgium be, Austria at, Czech Republic cz, Romania ro, Slovakia sk, Hungary hu, Norway no, Luxembourg lu, Cyprus cy, Bulgaria bg, Croatia hr
- Sweden se, Denmark dk, Finland fi, Estonia ee, Latvia lv, Lithuania lt: Some carriers only offer delivery via pick-up (pick-up points or lockers). Recipients must provide accurate and complete contact information to avoid delivery failure.
- Poland pl: Packstation addresses are only supported in Warsaw, Wroclaw, Poznan, and Krakow.
- Portugal pt: PO BOX addresses are not accepted.
- Switzerland ch: If a recipient's total parcels received in one day exceed 62 CHF, customs will charge the recipient additional VAT and duties.
- Ireland ie: We do not accept large orders and only accept orders with a size of up to 2 Lucky Spoons or 2 Lucky Drawers per package.
Asia
- Singapore sg, Malaysia my, the Philippines ph, Thailand th, Vietnam vn
- Japan jp: We only accept parcels intended for personal use. Recipient addresses must not be commercial facilities (such as companies, warehouses, restaurants, hotels, etc.). Any losses caused by customs identifying the recipient's address as a commercial address will be borne by the recipient. The recipient's name must be the full name and cannot be an abbreviation or only the first or last name; otherwise, customs clearance may be affected, resulting in unnecessary delays.
- Israel il: Gaza Strip is not reachable. Delivery is normally made to your door. Please make sure to provide a precise address and an accurate phone number. If you prefer to pick up your package at a "pickup point", please contact us.
- United Arab Emirates ae: PO BOX addresses are not accepted. Please make sure to provide a precise address and an accurate phone number.
- Kuwait kw, Qatar qa: PO BOX addresses are not accepted. Please make sure to provide a precise address and an accurate phone number.
Australia
- Australia au
- New Zealand nz
Rere Q&A 😊
❓Why didn't lreceive the automatic email after placing my order?
- When registering an account or placing an order,please carefuly check and conirm thatyour emaladdressis corect has no speling erors,and that your mallbox isnot full, Also, please check if our email was mistakenly fltered into your spam folder.
- lf you have verifed allof the above and still haven't received the email, please contact us via Contact or WhatsApp: +1 6822020504
⏱️When will my package be shipped?
- If you did not purchase a packing video, your package usually ships within 3-10 days.
- If you purchased a packing video, your package usually ships within 5-15 days.
🎥When will my packing video be posted on TikTok?
- lf you purchased a packing video, it is usually posted 10-20 days after your order.
- As creating the video takes time, it will be posted after your package has been shipped. Thank you for your understanding and patience
🚚How long does shipping take?
- Under normal customs clearance, most of our packages are delivered within 7-15 days, with the majority arriving around 1o days.
- Shipping is faster to regions with convenient international transport, and may take longer for remote or less accessible areas
💡How can l track my order?
- When your order is shiped. our website wil automatcaly send you an emal with vour tracking number and a link to trackvour package you can fnd more detais anc
instructions at https://jojodiyshop.com/policies/shipping-policy - ❗ For your safety, please make sure emalls are really from us before clicking any links, and avoid clicking links from unknown sources❗
⚠️Why does my order show as payment failed?
- Using the Chrome browser usualy resolves most pavment issues, Paving directly with PavPalis also smoother and more convenient fyou choose to pay by credit ordebit card. please note that some card types may not be fuly compatible with PavPalour pavment processor, which can cause payment fallres, Trying a diferent cardoften fxes the problem.Please always protect your peronal and financialinfomation, stay alert against potential fraud, and feel free to contact us anytime if you areunsure about anything!
